Operational AI

AI that turns operational complexity into action.

Pragmatica connects people, workflows and existing systems to plan work, assist teams and coordinate every intervention.

Talk to an expertExplore the products
  • People at the centre
  • Data with context
  • Reliable AI
  • Operational impact
Pragmatica operational flow in three stages: planning, AI assistance and coordinationAn operational signal enters, is planned with qb-Plant, clarified and guided with qb-Agentic and coordinated traceably with qb-Ticketing.qb-PlantPlanningSignal → planqb-AgenticAI assistanceContext → decisionqb-TicketingCoordinationAction → traceability

Works with the systems you already use

  • Integrates with HRIS, ERP and payroll
  • Compatible with PMS, CRM and messaging
  • EU cloud, edge or on-premise
  • People at the centre, traceable action

Three products. One operational AI system.

Plan, assist and coordinate real work, with the same shared operational intelligence.

AI Workforce Operations

qb-Plant

Plan shifts, skills, coverage, compliance and disruptions with real-time operational control.

Buyers: Operations, HR, Plant Manager, General Manager, IT Manager

Explore qb-Plant
qb-Plant shift planning grid with coverage, absences and actionsA role-by-day grid shows covered shifts, flagged gaps and an action rail resolving a conflict into a balanced plan.qb-PlantWeekly planningMonTueWedThuFriShift AShift B!Shift C!!Coverage gap — Shift B, Tueqb-Plant proposes a compliant, balanced replacementApply planCoveredGapAI plan

Embedded AI Assistance

qb-Agentic

Turn scattered information into grounded recommendations, guided actions and controlled automation inside existing workflows.

qb-Hotel is the hospitality application of qb-Agentic.

Buyers: Hotel managers, owners, HR, Operations Manager, IT Manager

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qb-Agentic workspace with AI assistance and human approvalA request in an existing workspace is extracted, validated and turned into a grounded recommendation; a warning flags missing info and a gate requires human approval before proceeding.Existing workspaceIncoming requestDate · Guests · RoomServices · Budget! Missing informationArrival time to confirmqb-AgenticAI assistance1. Extract2. Validate3. Recommend4. DraftGrounded recommendationVerified sourceEvidenceHuman review requiredNo action without approvalApproveEdit
Priority commercial path

Intelligent Ticketing

qb-Ticketing

Turn messages, emails, forms, photos and voice notes into assigned, traceable workflows.

qb-Ticketing Domus is the condominium application.

Buyers: Cross-industry Operations, Facility, HR, IT and Service teams

Explore qb-Ticketing
From multiple channels to a structured, traceable ticket with qb-TicketingMessages, emails, forms, photos and voice notes become a structured ticket with location, priority and category, an assigned owner and an SLA timeline through to traceable completion.Incoming channelsMessageEmailFormPhotoVoiceTicket #4821Location: Building B — Floor 2Category: FacilitiesHigh priorityGROwner assignedSLAOpenAssignedIn progressResolvedTraceable completionHistory, owner and timing recorded

From signal to coordinated action.

One system that works with HRIS, ERP, payroll, time-and-attendance, PMS, CRM and messaging — without replacing them.

From operational signal to measurable result, integrated with existing systemsFive connected stages — signal, contextual intelligence, guided decision, coordinated workflow, measurable result — while the system works with HRIS, ERP, payroll, PMS, CRM and messaging.1
Operational signal
2
Contextual intelligence
3
Guided decision
4
Coordinated workflow
5
Measurable result
Works with your systems — without replacing themHRISERPPayrollPMSCRMMessaging

qb-OS · qb-OS is Pragmatica’s shared operational intelligence and orchestration layer.

Built for operations across industries.

Industry, Manufacturing & Logistics

  • Manufacturing
  • Logistics & distribution
  • Facility & multi-services

Distributed Services

  • Hospitality
  • Retail
  • Banking & Insurance
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Turn operational work into measurable value.

Talk to an expert: we review your operational context and the fastest path to value together.

Pilot programmesPartnersInvestors

Funded Projects

Coesione Italia 21-27 - Friuli Venezia Giulia
Coesione Italia 21-27 - Friuli Venezia Giulia

In compliance with the disclosure obligations on public grants received by PRAGMATICA SRL with Tax Code 01412420323, please refer to what is published on the website of the National Registry of State Aid.